Post a note under our blog aggregation requests if you want your blog added to our aggregator. Please provide the RSS feed URL and the title of your blog.
Our friends at XML Press have arranged a special book sale, just for you! For the month of July, all books in The Content Wrangler Series of Content Strategy Books are on sale (printed books and ebooks). We also have a bundle with all five books in the series available for one low price (and free shipping in the US).
In addition, XML Press is offering discounts on every book in its catalog, including print and ebook editions. (more)
Does your information development team deserve recognition for the good work they’re doing? Then consider entering the Customer Experience Recognition Awards (CERAs). The annual award ceremony, which takes place during the Information Development World conference, recognizes outstanding contributions to exceptional customer experiences by information developers (the folks responsible for creating content) in a variety of disciplines including technical communication, marketing, content (more)
The first question goes something like this:
Hi Tom, I found your blog and really like the content. I'm currently a ________ with a degree in ____. I've been working for the past few years doing __. However, I really dislike my job. I realized that it involves ____ and _________ all day long.
I'm thinking of transitioning into a technical writing career. I like to write, and I scored high grades in all my writing classes. Can you give me any advice? How can I get a job in technical writing? Is there a particular city where there are lots of technica (more)
Two years ago, Val Swisher and I sat down and tried to figure out how to solve one of the biggest communication challenges facing businesses today: Schizophrenic brand experiences caused by unnecessarily incongruent content. Content produced by different teams of information developers, in different ways, with different words, with different tools, using different tones of voice, different style, different rules, but intended for the exact same audience.
We decided the best way to bring attention to this important communicati (more)
The winners of the 2015 Locus Awards have been announced. The Best Novel award for SF went to Ann Leckie for Ancillary Sward and the Best Novel award for fantasy went to Katherine Addison for The Goblin Emperor. Both of these are also Hugo nominees. These are the novel nominees and winners.
SCIENCE FICTION NOVEL
It’s one thing to understand how to work with the various deliverables that form part of a content strategy. It’s another thing to understand how to initiate a strategy, get it approved, and then develop the strategy itself and deliver on the implementation. There is as much to understand about developing and implementing a content strategy as there is to making the most of the superset of potential deliverables at your disposal.
In this full-day workshop, (more)
In the Experience Age, consumers expect much more from brands than they have in the past. Once they’ve enjoyed an exceptional customer experience, they become intolerant of confusing, irrelevant, and inconsistent content. Brands that recognize this fact and deliver exceptional content experiences across all customer touchpoint will be rewarded with loyalty.
In order to deliver exceptional content experiences, savvy brands are taking a critical look at how they create, manage, and deliver content. And, what they’re finding is that the approaches they’ve relied on for decades ca (more)
I'm giving a 3.5 hour workshop on API documentation at the STC Summit in Columbus this year. Although I gave some workshops and presentations on APIs earlier this year, for this Summit workshop, I've completely reworked the material and focused almost entirely on REST APIs. I'm really excited about the content I've got in this workshop and hope to repurpose it later with an online learning platform.
The API documentationworkshop is Saturday from 1:00pm to 4:30pm at the Hyatt Regency in Columbus. For details, see (more)